This walkthrough demonstrates how to create or customize a branded channel for showcasing properties and listings within a workspace. Users navigate to Settings, access Channel settings, and either edit an existing channel or create a new one by completing seven sections including General settings, Homepage design, About, Terms & Conditions, Login Page, Contact information, and How To guides. Once all sections are filled out and saved, the channel provides tenants with a professional, centralized platform to discover properties and engage with the brand.

Total steps: 15

1. Create or Edit Your Branded Channel

Learn how to customize your branded channel to showcase your properties, listings, and company identity.

2. Navigate to Settings to access your workspace configuration options

3. Scroll down to the Channel settings section to manage your channels

4. To edit your existing channel, select the pen (edit) button.

5. To create a new one, click on the + button

6. When setting up a new channel, there are seven (7) sections to complete.

Fill out each section to build a fully branded channel tailored to your business:

• One-time setup

• Takes just a few minutes

• Prospective tenants get a consistent, professional experience

• Manage and showcase listings among different properties from one central platform

7. The General section contains your channel's core settings:

• Branding – logos, colors, and channel name

• Visibility – channel URL, language settings, and public-facing details

• Communication – sender details for emails and notifications

• Discovery – metadata that helps tenants find your channel online

8. The Homepage section lets you customize the first impression tenants see when they visit your channel:

• Add homepage images and hero messaging

• Configure search and featured content visibility

• Showcase key property highlights and promotional content

• Create a more engaging experience for prospective tenants

9. The About section is where you tell your brand story.

Add an image, headline, and company description to help prospective tenants understand who you are and what makes your properties and leasing opportunities unique.

10. Define your Terms & Conditions to set clear expectations for tenants and support a transparent leasing process.

11. The Login Page is often the first branded touchpoint tenants see.

Personalize the experience with custom imagery, messaging, and configure authentication options to create a secure and professional first impression.

12. Use the Contact section to help prospective tenants reach the right person or team.

13. Use the How To section to help tenants find answers before they need to ask.

14. Click Save to finalize your new channel

15. Channel Setup Complete

A well-configured channel helps tenants discover your properties, engage with your brand, and find the information they need in one place.