There are 3 cancelation policy types to choose from, ranging from flexible to strict. The cancelation policy will determine how a refund is processed.
Find more information about refunds.
Flexible “1 Week”
Bookings cancelled up to 2 weeks (14 days) before the start of the lease will receive a 100% refund (after our Fees have been deducted)
Bookings cancelled up to 1 week (7 days) before the start of the lease will receive a 50% refund (after our Fees have been deducted)
Cancelations must be made by 12 midday CET (Central European Time) on the appropriate day.
Moderate “2 Weeks”
- Bookings cancelled up to 2 weeks (14 days) before the start of the lease will receive a 50% refund (after our Fees have been deducted)
- Cancelations must be made by 12 midday CET (Central European Time) on the appropriate day.
Strict “1 Month”
- Bookings cancelled up to 1 month (30 days) before the start of the lease will receive a 50% refund (after our Fees have been deducted)
- Cancelations must be made by 12 midday CET (Central European Time) on the appropriate day.
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